TERMS & CONDITIONS
Overview
This website is operated by Silver Lining Textiles. Throughout the site, the terms “we”, “us” and “our” refer to Silver Lining Textiles. Silver Lining Textiles offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
1. Description Policy
You may notice that some of our scarves are described as “one of a kind.” This means the yarn used to create them was sourced from second-hand deadstock and cannot be repurchased. Once the yarn has been knitted into a scarf, it’s gone, therefore making each piece truly unique and bespoke.
Their handmade nature is what gives them character and individuality. As with all handcrafted items, there may be slight variations in size, but these will differ by no more than a couple of centimetres from the measurements stated in the product description. When calculated, the scarf size is rounded down, not averaged out therefore the scarf you receive will be of the description or slightly larger than the description.
2. Quality Clause
Currently most of our products are made with natural materials (e.g. wool, cotton). Natural fibres are chosen for their lasting quality, ease of repair and biodegradability. Our wool scarves are created with UK sourced, British Wool which has minimal bobbling and only gets softer with every wash. Our cotton scarves are also made with UK sourced yarn. We occasionally work with synthetic fibres, only if they are purchased second-hand or upcycled.
All our products are handmade on a manual knitting machine, resulting in some slight visual discrepancies. Larger mistakes are noted and fixed during the production process to minimise waste. These products are not in any way faulty however we hold ourselves to the highest standard so they are not sold through this website, only in person at markets at a discount price. Similarly, our jacquards can have small visual discrepancies such as a single stitch in the opposite colour. We do not consider these to be mistakes and think they add to the handmade charm as they do not affect quality and can only spotted with a keen eye.
Our lace products can be delicate. Handle with care and please ensure to avoid wearing them near sharp objects or materials that may cause snagging. If your scarf develops a pull, snag, or an out-of-place thread, please do not cut it. Instead, gently stretch the fabric horizontally (across the width) of the scarf to help ease the thread back into place.
3. Sustainability
​​​​We aim to only use the materials that are required for each update, therefore minimising the amount of waste created. Our intimate workshop atmosphere and small-scale production allow us to work resourcefully, keeping waste to a minimum and our process eco-conscious. Much of our larger equipment has been sourced second-hand, extending its life and reducing our environmental footprint. We work primarily with natural materials, chosen for their lasting quality, ease of repair, and biodegradability. We occasionally work with synthetic fibres, only if they are purchased second-hand or upcycled. Also, we ship our products in UK manufactured, compostable mailers, encouraging our customers to also be sustainable.
4. Corrections of Errors and Website Use
This website is for your own private purposes however all content belongs to Silver Lining Textiles and any copy of images for personal use without reference is not allowed. If you would like to use images for you own personal use, please get in contact to discuss your situation.
We endeavour with reasonable measures to ensure the website is at all times up and running. Occasionally the website will be down for servicing or updating. We will endeavour to give a reasonable amount of notice.
The information provided on this website may contain typographical errors or inaccuracies, and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologise for any inconvenience this may cause you.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
5. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
6. Comments and Feedback
If, at our request, you send certain specific submissions or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
7. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed through the link in the footer.